Ordering & Payment Information

Welcome to H2O Acres Country Store. We hope you enjoy your shopping experience.  If you have any questions, please contact us.

Contact Information 

E-Mail:  h2oacres@yahoo.com 

Telephone:  (816) 863-0490 

Ordering Information 

Orders are accepted using our on-line store or you can place an order by telephone.  

To place an order over the telephone, please call (816) 863-0490.  If your call goes to voicemail, please provide your name and telephone number.  We will return you call as soon a possible.  

Payment Methods 

We accept Visa, Master Card, American Express and Discover cards. Your credit card will be charged when your order is placed. 

Sales Tax

Missouri residents will be charged 7.725% State Sales Tax. 

Price Match Guarantee

WE WANT YOUR BUSINESS and offer Price Match Guarantee!  If you find a better price, please contact us at (816) 863-0490, or send an e-mail to h2oacres@yahoo.com.  We will do everything we can to match, or in some cases, beat that price. 

Coupon/Discount Codes

If you have a discount code, enter it in during the checkout process before submitting the final confirmation for your order.  If you do not enter the discount code during checkout, it cannot be applied later.  Only one code can be used per order. 

Backorder/Out Of Stock Policy

If you order an item that is out of stock, you will be notified as soon as possible regarding the expected arrival date.  You will have the option to accept the delayed shipping of the item, order a different item, or cancel your order and receive a refund.  In some cases, your order may not ship until all items in your order are available.  You will be notified if this applies to your order.  

Canadian and International backorders cannot be shipped separately.  If you choose to wait on the backordered item your entire order will be shipped when the backordered item is available.